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I’ve been with American Express as a UX writer for six months. Being a UX writer has been both exciting and challenging. I love what I do because I’m working on interesting products [...]

I always say, “The less words you want, the more time I need.” This gets to the heart of user experience (UX) writing: in order to be thoughtful and provide value to users, words need [...]

Every year, I reflect on accomplishments and highlights. I spent many days of 2018 running for miles on end and have used many, many of them to reflect on my life. It turned into a year full of [...]

Two years ago today on March 26, 2016, I published my first post. 112 blog posts later, I’m happy that I haven’t lost my passion for writing and kept up the momentum. I’m still flowing with ideas [...]

2017 was incredible. It was tough as hell, but no year is absent of challenges. I love the process of reflecting on the highlights and what I’ve accomplished. I can see how far I’ve come [...]

I started writing to be a better communicator, arguably one of the most important skills of a UX designer. As a writer, the biggest critic I face is myself. Battling and overcoming those voices [...]