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UX writing is much more than filling in the blanks. Writers collaborate closely with design, product, business, data, research, marketing, compliance, and legal to address user pain points while [...]

I’ve been with American Express as a UX writer for six months. Being a UX writer has been both exciting and challenging. I love what I do because I’m working on interesting products [...]

I always say, “The less words you want, the more time I need.” This gets to the heart of user experience (UX) writing: in order to be thoughtful and provide value to users, words need [...]

When I moved to Southeast Asia in late 2012 to teach overseas, one of the requirements of my training program, LanguageCorps, was to learn the local language. I decided to base myself out of [...]

Every couple of months, I do a “life audit” to check in with myself. I evaluate what’s working and what’s not and then reset. I’ve learned that integrating small habits have made the biggest [...]

I’m finally ready to share my running goals for the year. It’s become an annual tradition of mine to write an article about on this topic as soon as the new year starts (see 2017, [...]