I’ve been with American Express as a UX writer for six months. Being a UX writer has been both exciting and challenging. I love what I do because I’m working on interesting products with smart and supportive colleagues who help me grow. But advocating for a relatively new practice within design doesn’t come easy.
I’m Riri Nagao, a UX writer at American Express based in New York City. I co-produce the Empathy Jam, an annual collaborative design event.
Email me at firstname.lastname@example.org to get in touch. I’d love to meet over coffee/tea/dim sum/ramen to chat about design, writing, running, food, life, and everything in between. Looking forward to hearing from you!